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What does the Bookstore Returnability Programme do for me?


The Bookstore Returnability Programme ensures retailers that they can return unsold copies of your book for a complete refund. Your book will be designated as “Returnable” in Ingram’s ipage and the Baker & Taylor ordering system for retailers and libraries. (Ingram is the world’s largest wholesaler and distributor of books.) Xlibris has developed the Bookstore Returnability Programme to help your book meet industry retail standards for stocking and be provided the opportunity to be more competitive in the marketplace.

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If my book is stocked, will I retain royalties for unsold copies that are returned?


Yes, you will not be charged back for royalties earned on the sales to the store if your books are returned.

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When will my book be listed as returnable?


Your book will be designated as returnable on Ingram’s ipage within two to seven weeks. It can then take 30 to 60 days for returnability status to appear within individual retailers’ systems. Confirmation of your title’s listing in ipage is available upon your request.

For Baker & Taylor, your book will be tagged as returnable 90 days after setup.

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Can I buy more than one year of Bookstore Returnability Programme?


A two-year or three-year programme is also available for purchase.

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How do the bookstores know where to return the unsold books?


Booksellers return unsold books to the wholesaler from whom they made the purchase.

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What happens to the books when they are returned?


Books are sent from the store retailer to Ingram and then recycled into cardboard or paper products. Books returned to Baker & Taylor are destroyed.

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Can Xlibris ensure booksellers will stock my books?


By making your books returnable, the Bookstore Returnability Programme helps your book reach common retailer standards for stocking, but does not guarantee that it will be ordered or stocked. Bookstores are businesses; it is the prerogative of bookstore owners and managers as to what books to order and display on their shelves.

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What is Ingram?


Ingram Content Group is the world's largest wholesale distributor of books. Xlibris uses Ingram Content Group for the distribution of all titles.

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What is Baker & Taylor?


Baker & Taylor is a leading distributor of books to libraries, institutions, and retailers. After 180 years in business, Baker & Taylor has developed long-term relationships with their partners and customers.

They maintain one of the largest in-stock inventories of books, videos, and music in the United States—about 385,000 titles in inventory and more than 1.5 million titles available for order.

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