Contact Us

CONTACT US

How may we help you? We're here to assist you with any questions or concerns you may have about self-publishing — 24 hours a day, 7 days a week.


PHONE

Toll Free: +0 1800 455 039
Fax: (02) 8088 6078

Please do not fax long documents
such as manuscripts.

MAILING ADDRESS

Xlibris LLC

Suite 1A, Level 2
802 Pacific Highway
Gordon NSW 2072

Business Hours

9:00 AM to 6:00 PM AEST
Monday to Friday

Publishing & Marketing
Consultation Hours:

9:00 AM to 6:00 PM AEST
Monday to Friday

General Enquiries &
Customer Service:

24 hours a day
7 days a week


E-MAIL CONTACTS

General Queries

I have questions about Xlibris LLC.
info@xlibris.com.au

Publishing Services

I am interested in your services.
Please send me a free publishing guide.
Request a Kit | publishtoday@xlibris.com.au

Submission Enquiries

I have questions about submitting
materials for services already ordered.
submission@xlibris.com.au

Published Authors

I am an Xlibris author.
How do I get my royalties?
royalties@xlibris.com.au

Marketing Services

I’d like to know what marketing campaign
is right for my book.
marketing.consultants@xlibris.com.au
marketingservices@xlibris.com.au

Finance, Credit & Collection

I have questions about my billing statement
or
I have some payment concerns.
asipaymentcentral@authorsolutions.com

Book Distribution and Online Availability

What distribution channels will my book be
available?
channel@xlibris.com.au

Book Orders

I want to place an order for a book.
orders@xlibris.com.au

Book Printing

I have issues and concerns regarding my book.
printcopy@xlibris.com.au

Author Webpage Enquiries

I have a question about My Xlibris.
I would like to change my Bookstore listing.
webpage@xlibris.com.au

Customer Satisfaction

I have comments or feedback regarding your services.
customersatisfaction@xlibris.com.au